Sales Automation

• Lead and Enquiry Distribution
• Tracking Follow Up of Enquiries and Status Summary
• Automatic Schedule activities and Appointments
• Sales Quotations,Order,Proposal Letter, Presentations
• Sales vs Target performance monitoring

Business Intelligence

• CRM metric insights of Sales meetings, Sales Orders,Conversion Percentage etc.
• Monitor marketing campaigns,Opportunities, and Complaint ticket
• Secured individual login with set permission and admin dashboard
• Review Complaints and ticket status ummary

Customer Support Automation

• Single point management of customer service related problems
• Indentify root cause for customer problems and take corrective steps to improve quality
• Distribution of support tickets area wise, unattended support tickets, MIS on the go
• Push notifications send messages to your customers whenever to use CMS

Marketing Automation

• Schedule marketing campaigns across all channel partners
• Directly generate leads into the CRM system
• Analysis return on investment of marketing activities

CRM Specialization

• Manufacturing
• Banking and Insurance
• Education Institutions
• Real Estate Industry
• IT/ITes
• Telecommunication
• Travel